Frequently Asked Questions

Welcome to our Frequently Asked Questions section, where we address common inquiries to ensure your shopping experience is both simple and secure. We invite you to read carefully to clarify any doubts and learn more about our services.

Payment Methods

We offer a variety of payment options for your convenience and security:

• All credit and debit cards, both domestic and international.
• Secure payment processes to guarantee the safety of your data.
• We accept international cards, making it easier for you to shop from abroad without complications.

Shipping Costs

Shipping costs are automatically calculated based on:

• The total amount of your purchase.
• Your delivery location.

This amount will be clearly displayed at checkout, allowing you to confirm it without any surprises. If you are making a purchase from another country and do not see the shipping cost, we recommend contacting us beforehand for precise information.

Shipping Destinations

We take pride in offering shipping both nationally and internationally, covering a wide range of destinations so you can receive your products wherever you are.

Delivery Times

Estimated delivery times depend on the shipping method selected. Generally, the timelines are as follows:

• 3 to 7 business days after payment is confirmed for domestic shipping.
• For international purchases, the timeline may extend depending on the country and customs.

Products in Poor Condition

If your product arrives in less than optimal condition, please:

• Contact us directly at our email: [email protected].
• We will send a replacement at no additional cost to you.

We hope this guide has been helpful. For any further inquiries, do not hesitate to reach out to our team, always ready to assist you with elegance and professionalism.